dealing with wheels and dealers
Tue 2015-09-29 23:59:59 (in context)
I brought my bike in for maintenance today. Actually, I brought it in for maintenance last week, but after evaluating all the work the bike needed, it was determined that we'd need to order a part before work could be done. Today I got the call that the part was in, so today I brought my bike in.
And here is the difference between bike maintenance and car maintenance:
Twice--both last week and today--the technicians tried to talk me out of getting service done. It started out as an attempt to lower the cost estimate by leaving out certain services that were deemed not strictly necessary. I thought about it, thanked them, and said I'd rather do all the things. I'm in it for the long haul on this bike. I'd like to care for it accordingly.
After that there were multiple attempts--first from the tech who first gave me the estimate last year, then from the tech who checked my bike in today--to convince me that, considering the age of my bike and the shape it's in, wouldn't I be better off just buying a new bike?
No, I said, I like this bike. No, I don't mean just the basket, awesome as it is. I don't just mean the seat that my butt's so accustomed to. I mean the bike. I have been riding it for more than twenty years. In that time, it's become almost an extension of myself. I don't care that at this point the only original parts on it are the handlebars and the frame. I don't care if the frame is a little dinged. It's my bike. I would like it to remain my bike. Thank you.
It's sentimental. It's probably not economical. It's certainly not 100% rational. But that's where I'm at.
Anyway, come to think of it, this is not really so much about the difference between bike maintenance and car maintenance. It's more like the difference between a vehicle maintenance and repair shop that's also a new vehicle dealer, and one that isn't. The place I took my bike sells bikes. The place I take my car does not sell cars.
OK, and the bike place probably caters to more students on tight budgets than the car place does. I do give them credit for honestly trying to save me money. But I'm pretty sure they were also, quite honestly, trying to sell me a bike.
There is probably a metaphor about writing in here, something about making the decision to throw more hours of revision at a beloved story rather than just trunking it and moving on to a new one. I am not prepared to follow this metaphor to its logical conclusions, not least because I think there are too many logical conclusions to keep track of. In any case, I didn't manage to get to the story revision today.
But I did take my bike in for maintenance!